Comprehensive guide for non-resident importers (NRI) into Canada

Every day, thousands of businesses in the U.S. successfully export products to Canadian consumers, maximizing profit margins and expanding their market reach. The Non-Resident Importer (NRI) program streamlines this process, making it easier for U.S. companies to sell directly to Canadian customers.

NRI

What is a Non-Resident Importer (NRI)?

A Non-Resident Importer (NRI) is a business entity located outside of Canada that imports goods into Canada without having a physical presence within the country. The NRI acts as the Importer of Record (IOR) and is responsible for all aspects of the importation process, including compliance with Canadian customs regulations, payment of duties and taxes, and ensuring that goods meet Canadian standards.

Why nri

Who should consider becoming an NRI?

Becoming an NRI is ideal for businesses outside Canada that wish to sell goods directly to Canadian customers. It is particularly beneficial for:

  • e-commerce retailers looking to expand their market.
  • Manufacturers who want to distribute their products in Canada.
  • Wholesalers and distributors aiming to streamline their supply chain.
  • Foreign businesses seeking to gain a foothold in the Canadian market without establishing a physical presence.

Advantages:

Market Access:

Direct access to the Canadian market without needing a physical office or warehouse in Canada.

Control Over Supply Chain:

Greater control over the logistics and distribution of your products.

Competitive Pricing:

Ability to price goods more competitively by managing import costs and avoiding markups by intermediaries.

Streamlined Customs Process:

Simplified import process as the NRI handles all customs documentation and compliance.

Customer Experience:

Improved customer service with direct shipment and faster delivery times.

Disadvantages:

Regulatory Compliance:

Responsibility for complying with Canadian customs regulations and standards.

Duty and Tax Liabilities:

Obligation to pay import duties, taxes, and other related fees.

Administrative Burden:

Requirement to manage the import process, including documentation, customs clearance, and logistics.

Financial Risk:

Financial risk associated with duty and tax payments, currency exchange fluctuations, and potential delays in customs clearance.

Steps to Become an NRI

How do I become a Non-Resident Importer?

1. Register for a Business Number (BN):

Obtain a BN from the Canada Revenue Agency (CRA) to identify your business for tax purposes.

    Register Here: CRA Business Registration

    2. Register in the CARM Client Portal (CCP):

    Use your BN to register your business in the CARM Client Portal, CBSA's official system for commercial import accounting. This step has replaced the former CRA import/export account process for commercial importers. See the CARM setup guide below for the full walkthrough.

      Register Here: CARM Client Portal

      3. Understand Canadian Customs Regulations:

      Familiarize yourself with Canadian customs regulations, including the requirements for importing goods into Canada.

        Learn More: CBSA Import Requirements

        4. Classify Your Goods:

        Determine the correct Harmonized System (HS) codes for your products to identify the applicable duties and taxes.

          HS Code Information: BorderBuddy Duty Calculator

          5. Calculate Duties and Taxes:

          Estimate the duties and taxes you will need to pay on your imports.

            Duty Calculator: BorderBuddy Duty Calculator

            6. Arrange Logistics and Shipping:

            Plan the logistics for shipping your goods to Canada, including choosing a reliable carrier and understanding shipping regulations.

            7. Partner with a Customs Broker:

            Consider working with a customs broker to help navigate the import process and ensure compliance with all regulations.

              Find a Broker: BorderBuddy Services

              CARM

              CARM setup for non-resident importers

              CARM, which stands for Canada Border Services Agency Assessment and Revenue Management, is the official system used by CBSA to manage accounting, duties, taxes, and importer information for commercial imports into Canada. CARM applies to commercial importers, non-resident importers, customs brokers, carriers, and freight forwarders. If your business imports commercial goods into Canada, it must be registered in CARM.

                Helpful note: Complete these items before shipping commercial goods into Canada. This helps reduce delays, supports electronic release, and allows BorderBuddy to assist with customs clearance and ongoing import support. BorderBuddy can support the import process, but some setup steps must be completed directly by the importer.

                1. Obtain a Canadian Business Number:

                Before a business can register in CARM, it must have a Canadian Business Number issued by the Canada Revenue Agency (CRA).

                  Client action: Apply for or confirm your Canadian Business Number with CRA before moving forward with CARM registration. Register Here: CRA business number registration

                  2. Register Your Business in the CARM Client Portal:

                  Once you have a Canadian Business Number, you can register your business in the CARM Client Portal, also called the CCP. This connects your business directly with CBSA's import accounting system.

                  • Non-resident businesses must contact the CARM client service and helpdesk first before enrolling for an Importer Account, otherwise the registration can fail and cause delays. Do not submit multiple requests; wait for email confirmation before continuing.
                  • Include: Legal Entity Name, BN9, Legal Entity Address, and a note that the business is enquiring about linking BN9 to CBSA Program Accounts.
                  • Description field wording: "Requesting CCPA to link BN9 to CBSA Program Account (Commercial Importer)."

                    Client action: Create your business account in the CARM Client Portal using your Canadian Business Number.

                    3. Maintain Import Records for Six Years:

                    Every importer, including non-resident importers, must keep records related to origin, marking, purchase, importation, costs, and value of the commercial goods imported into Canada for six years after importation. If records are kept outside Canada, permission from CBSA may be required using Form BSF900.

                      Client action: Confirm where import records will be maintained and ensure they can be made available for CBSA review if requested.

                      4. Enroll for an Importer RM Account:

                      If your business does not have an Importer RM account program, enroll for one in the CARM Client Portal before proceeding with Release Prior to Payment (RPP).

                        Client action: On your homepage, click Setup my portal in the top-right corner and select Enrol in a CBSA program. Select the program you want to enroll in, such as the Importer Program. Fill out all required fields, including your address and the location of your books and records. Review the information and click Submit. Wait for approval before continuing.

                        5. Delegate Authority to BorderBuddy:

                        After the business is registered in the CARM Client Portal, authority must be delegated to BorderBuddy so we can assist with customs transactions. Access levels may include Business Account Manager (BAM) and Program Account Manager (PAM).

                        • Click Setup my portal > Manage business relationships > Received requests
                        • Click Approve
                        • Select the type of access to All Programs
                        • Choose Business or Program Management level of access
                        • Check ALL visibility boxes and approve the delegation. This is essential for managing your account, corrections, and reconciliations.

                        Client action: Log in to the CARM Client Portal and delegate authority to BorderBuddy.

                        6. Enroll in Release Prior to Payment:

                        Release Prior to Payment (RPP) can help avoid border delays and reduce the need for in-person duty and tax payments. Enrolling in RPP and posting financial security, if applicable, allows eligible goods to be released electronically before payment.

                          Client action: Enroll in RPP and post the required financial security, if applicable. For bond options and support, visit BorderBuddy CARM bonds support.

                          Types

                          Understanding taxes in the Canada

                          Goods and Services Tax (GST):

                          A federal tax of 5% on most goods and services in Canada, payable at the border on commercial and personal imports.

                          Provincial Sales Tax (PST):

                          A provincial tax that varies by province. Only Manitoba, British Columbia, Quebec, and Saskatchewan collect PST in addition to GST.

                          Harmonized Sales Tax (HST):

                          A combination of GST and PST, collected in provinces like Ontario, Prince Edward Island, Nova Scotia, New Brunswick, and Newfoundland and Labrador, with rates varying by province.

                          What are the benefits of registering for GST/HST?

                            Input Tax Credits (ITCs):

                            Recover the GST/HST paid on Canadian expenses.

                            Compliance:

                            Avoid penalties and ensure compliance with Canadian tax laws.

                            Registering for GST/HST

                              When do I have to register for the GST?

                              If your GST/HST taxable sales are over $30,000 annually and you are deemed to be carrying on business in Canada, you must register.

                              How do I register for GST/HST?

                              Download the Request for Business Number form or refer to the form located in the Appendix of this document – RC1: Request for Business Number. Complete and submit the form to the CRA.

                              Information for GST/HST Registrants

                                What is GST/HST charged on?

                                Most goods and services, with exceptions for zero-rated goods (e.g., basic groceries, prescription drugs) and tax-exempt goods (e.g., residential rents, most medical services).

                                What do I bill the taxes on?

                                • Value of the goods
                                • Freight (if terms are FOB Canada)
                                • Brokerage fees
                                • Total amount of Duty, Excise Tax, and SIMA tax if applicable

                                How often do I have to file my GST/HST return?

                                • Annual taxable supplies threshold amounts dictate filing frequency.
                                • $1,500,000 or less: Annual (optional quarterly)
                                • More than $1,500,000: Quarterly (optional monthly)
                                • More than $6,000,000: Monthly

                                When do I have to have my return filed by?

                                • Annual filers: No later than 3 months after the end of the period.
                                • Monthly or quarterly filers: One month after the end of your reporting period.

                                Information for Non-GST/HST Registrants

                                  Can I pass on the GST/HST to my customers if I am not registered?

                                  Yes, using the Flow-Through Method, where you provide satisfactory proof of GST/HST paid at import to your GST/HST-registered customers, allowing them to claim ITCs.

                                  What if my client refuses to use the Flow-Through Method?

                                  Becoming a GST registrant is the only way to ensure you are not responsible for the GST/HST.

                                  3PLs

                                  B2B Imports going to Amazon FBA & other 3PLs

                                  Seamless Shipping to Amazon FBA and 3PLs with BorderBuddyExpanding your e-commerce business into the United States market is an exciting opportunity, but it can come with logistical challenges, especially when it comes to getting your products to fulfillment centers like Amazon FBA or other third-party logistics (3PL) providers. BorderBuddy is here to simplify that process. Regardless of the e-commerce marketplace or platform you use, we ensure your goods arrive at their destination efficiently and hassle-free. Our expertise in customs clearance, regulatory compliance, and logistics coordination allows you to focus on growing your business while we handle the complexities of international shipping. Let BorderBuddy be your trusted partner in navigating the journey from your warehouse to Amazon FBA and beyond, making your expansion into the U.S. market smooth and successful.

                                  Supported Retail Platforms and Marketplaces:

                                    Top 20 US eCommerce Fulfillment Companies:

                                      • ShipBob - Known for extensive domestic and international fulfillment centers and great customer service.
                                      • Amazon Multi-Channel Fulfillment - Offers multi-channel selling and an extensive warehouse network.
                                      • Deliverr (Now Flexport Fulfillment) - Provides 2-day shipping and real-time inventory tracking.
                                      • ShipMonk - Specializes in B2C eCommerce, subscription boxes, and crowdfunding projects.
                                      • Simpl Fulfillment - Ideal for fragile and hazardous materials, and offers climate-controlled warehouses.
                                      • Ryder E-Commerce by Whiplash - Uses a 4PL partner network and offers automation rules.
                                      • eFulfillment Service - Provides comprehensive solutions with no setup fees or minimums.
                                      • UPS Supply Chain Solutions - Offers international shipping and a robust tracking system.
                                      • MyFBAPrep - Focuses on FBA prep services with a vast warehouse network.
                                      • Falcon Fulfillment - Specializes in health and wellness products with custom packaging options.
                                      • Complemar - Provides a wide range of services, including returns management and co-packing.
                                      • Fulfillment.com - Offers scalable solutions and real-time order tracking.
                                      • Shipwire - Known for its vast storage capacity and wide array of integrations.
                                      • Red Stag Fulfillment - Focuses on heavy and high-value products.
                                      • Rakuten Super Logistics - Provides fast delivery and order accuracy guarantees.
                                      • Flowspace - Offers nationwide fulfillment centers and flexible storage solutions.
                                      • Whitebox - Provides end-to-end solutions from storage to sales.
                                      • Xpert Fulfillment - Boasts extensive experience and top-tier customer support.
                                      • Fulfillment Bridge - Features a global network and user-friendly dashboard.
                                      Why us

                                      How BorderBuddy can help you

                                      How can BorderBuddy assist me as a Non-Resident Importer?

                                      BorderBuddy offers comprehensive services to help NRIs navigate the complexities of importing into Canada, including:

                                      Customs Brokerage Services:

                                      Expert assistance with customs clearance, documentation, and compliance.

                                      Duty and Tax Calculation:

                                      Accurate estimation and payment of duties and taxes.

                                      Logistics Support:

                                      Coordination of shipping and logistics to ensure timely delivery of goods.

                                      Regulatory Guidance:

                                      Advice on U.S. customs regulations and import requirements.

                                      Ongoing Support:

                                      Continuous support to address any issues that arise during the import process.

                                      For more information and personalized assistance, contact BorderBuddy today.

                                      By understanding the requirements and processes involved in becoming a Non-Resident Importer, you can effectively expand your business into the Canadian market. BorderBuddy is here to help you every step of the way.