Your gateway to seamless e-commerce shipping into Canada

We offer a range of B2B and B2C solutions designed to meet the needs of e-commerce merchants and suppliers of all sizes, from small and medium-sized businesses (SMBs) to large enterprises. Our services are tailored to streamline your cross-border logistics, ensuring smooth and efficient importation of goods into Canada.

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volume e-commerce

Leading the way in high volume e-commerce shipping with CBSA

At BorderBuddy, we pride ourselves on being at the forefront of advancements in customs brokerage services. As an early adopter and leader in the Canada Border Services Agency’s (CBSA) High Volume e-commerce Shipper program (HVEC), we offer unparalleled expertise and streamlined processes designed specifically for high-volume e-commerce businesses expanding into the Canadian market.

Unlike CBSA's Courier Low Value Shipment (CLVS) Program, which does not support goods subject to regulations, controls, or prohibitions by Partner Government Agencies (PGAs) like Health Canada or the Canadian Food Inspection Agency (CFIA), the HVEC program efficiently handles compliance concerns, making it the go-to for 60%-80% of today’s typical e-commerce consumer product imports.

This program includes the necessary procedures to ensure compliance with all relevant regulations from multiple government departments, making it suitable for a broader range of products, including those regulated by PGAs. This support ensures that shipments comply with all applicable Canadian import regulations, facilitating smoother and faster entry into the Canadian market.

Advantages

Efficient customs clearance:

Leveraging the CBSA's HVEC program, we specialize in handling large volumes of low-value shipments, ensuring quick and efficient customs clearance.

Expertise in Partner Government Agencies (PGA):

We ensure all necessary regulations are meticulously followed, securing a smooth entry into Canada.

Flexible billing options:

Choose from billing at the parcel level, the Master Air Waybill (MAWB) for air shipments, or the Bill of Lading (BOL) for ground shipments.

Who it’s for

High-volume e-commerce businesses expanding into the Canadian market.
Businesses dealing with mixed PGA and non-PGA goods.

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Our Application

Our Shopify App

Designed specifically for Shopify merchants, the BorderBuddy Shopify app streamlines the process of selling to Canadian customers. This app calculates Canadian duty and taxes, manages shipping, and handles customs clearance efficiently.

Advantages

Seamless integration:

Fully integrated with UPS for automatic order updates and documentation handling.

User-friendly interface:

Simple setup and straightforward interface for hassle-free use.

Transparent pricing:

No hidden fees or extra costs for you or your customers.

Who it’s for

Shopify merchants who want to expand their sales into Canada.

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Amazon FBA

Imports going to Amazon FBA

For Amazon sellers shipping B2B inventory from any country into Amazon Fulfillment Centers (FCs) in Canada, BorderBuddy offers specialized services to streamline this process.

Advantages

Rapid market entry:

Expedite registration and get your products to market quickly.

Expert guidance:

Comprehensive support throughout the import process.

Transparent pricing:

All-inclusive pricing to avoid surprises.

Who it’s for

Amazon FBA sellers looking to streamline their logistics for the Canadian market.

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e-commerce 3PLs

Imports going to other e-commerce 3PLs in Canada

Whether you are a Shopify, Amazon, or other marketplace seller, BorderBuddy facilitates the movement of your inventory to various 3PL warehouses like Walmart, ShipBob, and ShipHero.

Advantages

Flexible logistics solutions:

Tailored solutions for various e-commerce platforms.

Comprehensive compliance management:

Ensure all shipments meet Canadian regulations.

Scalable operations:

Capable of handling large volumes of shipments.

Who it’s for

e-commerce businesses looking to distribute inventory to multiple 3PLs in Canada.

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high value clearances

CLVS + auto-upgrade to LVS / HVS for PGA and/or high value clearances

For B2C shippers into Canada using a certified CLVS carrier (e.g., UPS, FedEx, DHL) who don’t want to use their expensive brokerage services, and for those merchants with mixed PGA and non-PGA goods, BorderBuddy provides a streamlined process to clear goods.

Advantages

Cost savings:

Avoid high brokerage fees from carriers.

Efficient customs clearance:

Streamlined process for mixed shipments.

Regulatory expertise:

Ensure compliance with all relevant regulations.

Who it’s for

B2C shippers with mixed PGA and non-PGA goods looking for a cost-effective customs solution.

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NRI’s

Non-resident importers (NRIs)

For businesses outside of Canada looking to sell directly to Canadian customers, becoming a Non-Resident Importer (NRI) offers numerous benefits.

Advantages

Direct market access:

Sell directly to Canadian customers without needing a physical presence in Canada.

Control over supply chain:

Manage your logistics and distribution directly.

Competitive pricing:

Avoid intermediary markups and price your products more competitively.

Who it’s for

Foreign businesses looking to expand into the Canadian market.

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shopping

Personal imports and cross-border shopping

Whether you’re importing goods for personal use or frequently shopping across the border, BorderBuddy provides support to ensure a hassle-free experience.