Online Customs. Simplified.

Who Are We

Border Buddy is a customs broker providing online solutions for anyone fed up with being buried in duty and tariff paperwork. We simplify the cross-border retail experience with seamlessly integrated online solutions for both web-based businesses and shoppers. We are drivers of innovation and we’ll help you expand beyond borders.

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You don’t have time to keep up with all the changes in the customs industry. We do. Lean on our experts to help keep you up to date.

How the U.S. dollar affects cross-border shopping - BorderBuddy

April 13, 2018

How the U.S. dollar affects cross-border shopping

by Border Buddy

When the new B.C. carbon tax kicked in on April 1st, people braced for a jump in already sky-high gas prices at the pump. TV stations interviewed consumers who said they planned on driving across the border to buy their gas because it was so much cheaper. But considering how low the Canadian dollar is […]

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You've got the questions, we've got the answers

Why do I need a customs broker?

Customs brokers can help expedite the movement of your goods from one country to another. While you don’t legally need a customs broker, we recommend that importers consider engaging their services for added convenience. So you get what you want faster and with fewer headaches.

How do I ship to Canada/US?

If you’re shipping a car to Canada from the US or shipping a vehicle to the US from Canada, this requires specific information and proper procedures must be followed. To help get you started, check out our import page.

For other products, all major small parcel carriers like DHL, FEDEX and UPS will give you international options through their normal shipping label creation process. Alternatively, we can give you a customized recommendation if you want. Click on the chat box below, email us at service@borderbuddy.com or call us at 1-877-409-8163.

What is customs clearance?

“Customs clearance” or “clearing customs” is a phrase we hear a lot in our business. What it really means is that the item that’s being imported or exported has met a country’s specifc requirements for entering or leaving its borders. Those requirements vary from country to country and from one item to another. We can help you “clear customs” fast, with less paperwork and fewer headaches.

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Duty Calls

When duty calls, talk to your buddy. We’re ready with the answers you need to speed up and simplify the customs process.

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