Testimonials from Our Clients

Dustin R.
Dustin R.
20:31 01 Dec 22
They made my job easier
Clare R.
Clare R.
09:21 01 Dec 22
They made clearing the shipment as easy as falling off a log. Highly recommend Border Buddy.
Friendly and easy to work with. Made an extra effort to complete the needed documents in short order. Would use BorderBuddy again!
Christine B.
Christine B.
22:57 29 Nov 22
Great explanations and direction on how to proceed at the border with our import.
President N.
President N.
18:51 29 Nov 22
great customer service, all my questions were answered in a timely fashion.
kaija M.
kaija M.
17:45 29 Nov 22
Border Buddy helped me export my car out of the U.S. and into Canada. Blair was excellent- super helpful, friendly, and responsive. I got the paperwork I needed within a couple of days & everything went smoothly when I crossed the border with my car. Thank you!
Johnathon B.
Johnathon B.
17:16 29 Nov 22
Perfect service, extremely reasonable prices!
Jennette S.
Jennette S.
22:24 28 Nov 22
An easy way to pay invoices, but a little confusing on what I was paying.
GreenX H.
GreenX H.
21:20 28 Nov 22
Great Service all the time
Nathalie F.
Nathalie F.
21:10 28 Nov 22
Customer service is great, friendly staff. I would recommend them to anyone who is crossing the border.
Hannah G.
Hannah G.
20:10 28 Nov 22
Borderbuddy made it super easy and a smooth transaction on importing my husband's vehicle. We were able to drive it across the border with no issues and everything was already paid for. I'm definitely recommending them for anyone looking to import anything.
Eman A.
Eman A.
18:51 28 Nov 22
Always helped us clear our imports and always has the right information to share!Justin, you are a great asset! Thank you
Natasha B.
Natasha B.
12:51 25 Nov 22
Great quick service on extremely short notice - made crossing the border extremely smooth for my filly!
Mirza J.
Mirza J.
16:49 23 Nov 22
Really appreciate the service
Manmeet K.
Manmeet K.
00:17 23 Nov 22
They were quick to process my request and were able to explain the process in simple & easy to understand way. Would recommend Border Buddy to all for their Customs Broker needs.
Moises D.
Moises D.
20:50 22 Nov 22
Great service, on time, no delays! Our custom broker for many years.Thank you! Dunbar Lumber Supply.
Cheyenne P.
Cheyenne P.
20:05 22 Nov 22
Great service. always get my parcels on time. thanks for everything!
Jay C
Jay C
22:32 21 Nov 22
Great friendly people working there. Helped me with everything I needed help with and I’ll be using them in the future for sure
Paul A.
Paul A.
17:45 20 Nov 22
Border Buddy was a joy to work with. In addition to providing professional and timely service on the customs clearance of a van from Europe, they helped this novice understand both the process and what was to be expected. A big thank you from a most satisfied customer.
Donald M.
Donald M.
16:25 18 Nov 22
Last minute setup done in 24 hours - amazing people and cooperation!! Great leadership through this.Thanks ,Don MacKayPresidentFootgolf Canada
Carole E.
Carole E.
15:35 16 Nov 22
Border Buddy was the easiest part of the process ! It was done quickly and was explained very carefully. Without BB i could not have gotten my vehicle across to Canada.
Cathy H.
Cathy H.
01:48 16 Nov 22
I really appreciated the assistance from BorderBuddy. This was our first time bringing a horse to Canada from the States. We had some complicatdions that BorderBuddy brought to our attention and we were able to get them sorted so that there were no issues at the border and the crossing went smoothly. Thank you!
Graham Robins (.
Graham Robins (.
22:49 15 Nov 22
BorderBuddy is the BEST! A pallet just magically arrived at my doorstep today - I didn't even have to talk to or communicate with BorderBuddy for that to happen - they just cleared and delivered it to my door. It's just as seamless as AMAZON! Thank you BorderBuddy!
Yvon L.
Yvon L.
19:59 15 Nov 22
SERVICE Rapide, précis et efficace. Ils connaissent le bon processus, ils expliquent toutes les démarches en détails et ils sont toujours disponibles pour répondre aux questions en cas de besoin. Ils ont l'expérience et ils possèdent une façon de travailler qui est unique. J'ai adoré mon expérience avec eux.N'hésitez surtout pas à
susie L.
susie L.
17:39 15 Nov 22
borderbuddy was very helpful during my experience when I ordered a rather large package for gift. They contacted me even before the company that I ordered from did, and this way I got my package super quick and conveniently! Brady was super kind and had great customer service, 100% recommend
A “Whatever2099” L
A “Whatever2099” L
22:36 14 Nov 22
Fast, friendly and efficient. They knew the process, explained in detail what needed to be done on my end, and were available for questions when needed. Highly recommended,
Oliver P.
Oliver P.
18:29 14 Nov 22
These guys are super fast and helpful! Strongly recommend!
Victor D.
Victor D.
16:58 11 Nov 22
Made it feel seamless and service was very efficient. Will be using again.
Win M.
Win M.
21:01 10 Nov 22
Was really quick and easy (far more than expected) for getting my mare across the border.
Caree L.
Caree L.
16:55 08 Nov 22
Wow Great experience using you as a brokerJust could not have been more seamless
Naveed K.
Naveed K.
14:38 08 Nov 22
Best service and cooperative people and They understand the value of customers,
Michael H.
Michael H.
13:54 08 Nov 22
Fantastic service. Super easy to deal with.
Frank L.
Frank L.
03:33 08 Nov 22
Their services are professional, really impressed!
TQ C.
TQ C.
22:13 07 Nov 22
Excellent and very efficient. They did all the paperwork really fast and we have our package delivered on time. We will use their service again.
Troy W.
Troy W.
19:44 07 Nov 22
First time getting a large shipment across the border. There service was fast and efficient. Their status notifications were quite handy.
Martin L.
Martin L.
14:54 07 Nov 22
Really nice service, good communication.
Allen C.
Allen C.
03:46 03 Nov 22
Excellent and very efficient. Made the process of importing my motorhome simple and quick. They did all the paperwork and guided me from start to finish. Would highly recommend. Will use their services again to import
Maxime L.
Maxime L.
20:49 02 Nov 22
The experience has been excellent so far, my order will soon be ready to be picked up at the nearest port of arrival there is for I. They answered all my questions and helped me through the process with the seller overseas.
Spencer D.
Spencer D.
15:54 02 Nov 22
Very helpful with importing a boat from Washington to BC. Responsive and helpful. Only issue was the VIN# on the trailer was recorded wrong on the border documents, which delayed me a few days in getting it insured and driving it home.
Swadesh P.
Swadesh P.
03:53 01 Nov 22
Nice service shipping to Canada.
Moadir L.
Moadir L.
23:02 31 Oct 22
Great communication, professional
Ismet A.
Ismet A.
22:29 31 Oct 22
Good service. We can recommend.
Nene L.
Nene L.
21:24 31 Oct 22
Smooth delivery, no damage, no complaints!
Tracy M.
Tracy M.
19:14 31 Oct 22
Quick service provided and expedited without issue
Luis V.
Luis V.
19:14 31 Oct 22
Great service and very efficient, BorderBuddy made the whole process very easy. Highly recommend
Patrick B.
Patrick B.
19:02 31 Oct 22
Got the job done that was required
Erika Sedlmair T.
Erika Sedlmair T.
05:55 28 Oct 22
WOW I had a great experience with BorderBuddy. I had a package arriving Saturday late at night. Friday I got in touch with Johanna and by Sunday she was clearing my package from the airport in a timely manner. I had my goods home by Monday. Her service was prompt and friendly, very knowledgable and helpful staff.
Backfire G.
Backfire G.
20:23 27 Oct 22
Honestly they were amazing. There are few things more stressful than getting a call that your packages are being held at the border and they might get sent back. Especially if that shipment wasn't cheap. I called BorderBuddy out of shear panic and they had the goods released and on their way to their destination the next day. I will use them again 100%
Lindsay H.
Lindsay H.
15:01 27 Oct 22
I was stuck need important piece of equipment from statescontacted other broker via email ectall wanted my info but Thiers such as $$ and procedure was less than free comingBORDERBUDDY DID IT PAINLESS ALL MY INFO UP FRONT
Jim Z.
Jim Z.
15:26 26 Oct 22
Great service , i was dealing with Brady and he was extremely helpful and efficient, as a new business owner I would recommend this company to anyone that needs fast and excellent service .
Madlool T.
Madlool T.
17:18 25 Oct 22
When you trying find the best people ,you should know you are in right place
Jeannette A.
Jeannette A.
16:38 25 Oct 22
Good and fast service. They are very professional and helpful.
Neil W.
Neil W.
22:27 24 Oct 22
Everything went smooth and on time.
Teresa C.
Teresa C.
21:50 24 Oct 22
Border buddy is great to work with! We shipped 2 different horses from 2 different states into Canada, Border Buddy had everything down pat very easy to work with!!
Yu L.
Yu L.
15:21 24 Oct 22
The initial sales person who answered my quota request call didn't sound too friendly, although he was professional, and answered my questions. During my case, they were very responsive, always answering my emails within hours. The company doing the moving of my car didn't give me the port of entry for more than a week despite three emails from me. I was expecting BorderBuddy to pressure me to get that information, so they would be able to finish my case sooner and forget about it, but they were very understanding and patient. Compared to that moving company, I would give BorderBuddy 5 stars for sure.
yousef S.
yousef S.
13:05 21 Oct 22
I wanted to import my car into Canada and they provided me with step by step details on how to cross the border. They were very helpful and made the process very easy for me. I received a quick response to any question or concern I had. Definitely recommend it!!
Fishy P.
Fishy P.
16:05 20 Oct 22
very clear and easy to use, great communication the whole way
Jacqueline H.
Jacqueline H.
15:42 19 Oct 22
Border Buddy was Absolutely FANTASTIC. In a very stressful situation Brittney at BorderBuddy Customs made what I needed to do flawless and so easy. Thanks so much BorderBuddy.
Dan P.
Dan P.
12:39 19 Oct 22
Great experience, easy and awesome communication. I will use BorderBuddy again
Noor S.
Noor S.
01:41 19 Oct 22
Very good conversation and cooperate
Beverly W.
Beverly W.
22:38 17 Oct 22
We've been using BorderBuddy for a while now. They make incoming shipments easy for us to manage for customs and duties. It's always been a smooth process. Friendly people and well organized.
Ray P.
Ray P.
21:51 17 Oct 22
BorderBuddy helped me import my limo! will use these guys again for sure.
Cody Y.
Cody Y.
20:59 17 Oct 22
Quick and easy! They were very responsive to my emails as well.
Leny B.
Leny B.
19:57 17 Oct 22
Fast and smooth transaction. Customer representatives calls you back right away when they tell you they would. They will follow through, until service has been completed.
Jen G.
Jen G.
19:20 17 Oct 22
Border Buddy did not disappoint! I was having a pallet shipped from the US to Canada and had never used a broker before. BB came recommended so I reached out and was provided excellent service creating a very seamless experience from start to finish. Excellent and efficient customer service. I would use them again and highly recommend their services.
Jason L.
Jason L.
13:36 13 Oct 22
Friendly, helpful, effective, and fast!
Braeden R.
Braeden R.
02:37 13 Oct 22
Excellent service, I use BorderBuddy for all my freight shipments. They work extremely fast and efficiently. My broker always answers my calls and is very helpful in providing updates. Fully recommend!
shannonh761
shannonh761
14:15 12 Oct 22
BorderBuddy Customs Brokers quickly respond to all requests, are very helpful and make shipment imports seamless.
Stagers C.
Stagers C.
19:05 11 Oct 22
Good Company and reliable partners
Bev B.
Bev B.
18:52 11 Oct 22
We have been using BorderBuddy (A&A Customs before) for 10 years now which speaks to how satisfied we are with their service. Efficient, supportive and reasonable rates. 5/5
Philipp K.
Philipp K.
16:51 11 Oct 22
Great experience 👍 Fast service and great customer service all around
Andreas V.
Andreas V.
15:34 11 Oct 22
Excellent service, prompt responses & troubleshooting, zero trouble for me to import a car from the US, certainly solid professionals in what they do.
shawn B.
shawn B.
12:08 11 Oct 22
first time using a service like this and BorderBuddy made it very easy. will definitely use them again
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