Update:I just used them again 2 years later and the service with Katrina was just as helpful and professional.Found both the gentlemen (Chinoso and Brady) who assisted me with my shipment to be quick with responses and communication, as well as very personable and polite.I would definitely recommend their services and will use them again.
What we really appreciated from BorderBuddy was the continued contact every 5 to 7 days. We had indicated in advance when seeking a quote that this was a long term purchase where the delivery was by ocean shipment and 40-50 days in transit. They remained in touch, helped at every step of the way and made the process very seamless. Brittany gave short simple answers and walked us through documentation. TOOK ALL THE STRESS AWAY. Great SERVICE !!
Absolutely wonderful experience. I wish I had known about this organization years ago.I anticipated a very complicated process and was relieved to have the "experts" handle it. I would have spent much more time and money had I not used their services. Do not hesitate - hire BorderBuddy.
We would definitely use BorderBuddy Customs Brokers again to get important items over the border any time in the future!They were very professional, detailed and provided clear instruction on getting all the steps completed throughout.We also appreciated the quick turnaround we needed with our items hitting the border sooner than expected. Within 1 day they accomplished the customs documents and got back to us immediately.Thank you!