Testimonials from Our Clients

Susan B.
Susan B.
17:25 05 Aug 22
Found both the gentlemen (Chinoso and Brady) who assisted me with my shipment to be quick with responses and communication, as well as very personable and polite.I would definitely recommend their services and will use them again.
Robert M.
Robert M.
18:28 04 Aug 22
Chinoso was great, provided information and details about my project in a proactive manner. Easy to deal with and a great price too!
Jesse L.
Jesse L.
20:39 02 Aug 22
BorderBuddy was able to help me fast and get all my customs, taxes, and duties sorted out. Thanks BorderBuddy
Betty G.
Betty G.
17:28 02 Aug 22
BorderBuddy made my US purchase extremely easy and stress free. Their response time was fast and professional !!
Ian P.
Ian P.
13:32 02 Aug 22
My packages made it through the border quickly and efficiently
Scott S.
Scott S.
02:41 02 Aug 22
Amazing service. answered all my questions. prompt. professional
Pat B.
Pat B.
23:15 01 Aug 22
Excellent service from my initial contact and every point of contact with BB through the entire process. Walked me through my first-time import stress-free.Can’t beat the price. It was a no brainer to hire border. Thankyou!!
Really G.
Really G.
19:10 01 Aug 22
Seamless service. They were quick to reply after regular office hours through whatsapp chat on their website and made everything quick and easy. Communication was efficient and on point as well.
Autolux I.
Autolux I.
18:23 01 Aug 22
Quickest brokerage service I have ever used. And the fees are very friendly. Will definitely use again. A+++++++
Oleksandr
Oleksandr
18:12 28 Jul 22
Guys works extremely professional.Thanks guys.
Daniel S.
Daniel S.
16:13 28 Jul 22
Efficient communication
Brad E.
Brad E.
20:56 27 Jul 22
Great communication and extremely fast
Mark M.
Mark M.
12:08 27 Jul 22
Border Buddy made the process so easy!. Almost quicker and easier through the border than a 'normal' entry. Thanks to the whole team...will certianly use you again and recommend to all.
Brentwood H.
Brentwood H.
00:33 26 Jul 22
Border buddy was great to work with. They made receiving my shipment very smooth. I will use this company again!
Proline M.
Proline M.
22:45 25 Jul 22
Service was great - fast and efficient.
brad B.
brad B.
22:32 25 Jul 22
Borderbuddy made the import of my vehicle I bought cross boarder easy and fast. Very reasonable price to save yourself the hassle of the paper work that I’m sure is complicated and would need to be precise. They even recommended a good transport company that had a great price to ship it. Would use the service again. Thanks everyone at boarderbuddy.
Sukh V
Sukh V
22:14 25 Jul 22
I had a great time talking to the customer support people and was helped a lot. I would like to thank border buddy for helping me.
Madan S.
Madan S.
21:15 25 Jul 22
Helped me to get Canadian plater for my car
Ken B.
Ken B.
20:14 25 Jul 22
This was quick and easy, thanks!
Craig & Patt K.
Craig & Patt K.
19:59 25 Jul 22
WOW !! My first need to get something across the border and BorderBuddy to the rescue.Yeh apparently you can do it yourself and all you have to do is deal with a Federal govn. Dept. Good luck.Let BorderBuddy handle all the logistics and enjoy your piece of mind.Thanks BBs.
Trevor W.
Trevor W.
19:39 25 Jul 22
Staff were helpful, made the importing process very easy.
Koosh K.
Koosh K.
18:26 25 Jul 22
They did a fantastic job. Very professional.
Joseph W.
Joseph W.
18:17 25 Jul 22
Ordered some suits out of the states for work I’m in Canada great updates and email tracking my order arrived flawlessly within about 5-6 days
Mike P.
Mike P.
17:47 25 Jul 22
Great people to deal with.
Trisha N.
Trisha N.
16:08 22 Jul 22
The entire process was painless and fast. I was told exactly what I need to provide and was given step by step updates. I also received the quote sameday. Definitely will use this again
David S.
David S.
16:53 21 Jul 22
These guys really know what they are doing, quick responses, easy and straightforward.
Artur T.
Artur T.
03:41 21 Jul 22
Quick respond . Good communication
Lesley C.
Lesley C.
15:24 20 Jul 22
Quick, efficient and great communication.
Jerry V.
Jerry V.
12:13 20 Jul 22
Excellent service and very professional, the team was in constant communication with me and when I crossed the border with my vehicle I had no problem with the paperwork.
They were quick and helpful getting my paperwork together for importing a truck from Cali to BC
Alex S.
Alex S.
21:15 18 Jul 22
Border Buddy is an excellent easy to use company. They guided me through the process of exporting my car with the least amount of fuss and trouble. They are fast and helpful to work with and I am so glad I found them. It was a breeze !!! thanks!
Christian C.
Christian C.
20:18 18 Jul 22
I had a very unusual load to bring back from the USA, 2 used, large industrial bakery ovens. Even on the brink of the long weekend in the middle of my drive back from SanDiego the crew at Border Buddy were able to expedite my paperwork and I was able to make across the border over the long weekend.This crossing was simple and after going into the border office with the provided paperwork the agent was able to process everything without any additional questions and I was on my way.I would most definitely recommend this service if you have a commercial or unusual item to import.
Steven S.
Steven S.
17:34 18 Jul 22
Worked with Chinoso to get my car exported from the US. Very responsive, helpful and patient. I wouldn't hesitate to use BorderBuddy again for any import or export task!
Don I.
Don I.
05:41 16 Jul 22
We’re very please on the service and assistance they gave, big thanks to Mr. Chinoso. Quick and precise service! We will promote and recommend borderbuddy!
Linden W.
Linden W.
01:19 16 Jul 22
Border Buddy did an amazing job with my vehicle export from the USA. What started out as a WhatApp conversation ended smoothly and efficiently. Awesome communication and great folks to do business with. Thanks so much!
Michael C.
Michael C.
00:26 16 Jul 22
Made importing my vehicle easy, great service.
jaga S.
jaga S.
02:44 14 Jul 22
I do not have any clue with respect to Export and Import of my vehicle from USA to Canada. I saw Border Buddy Online and They have done the excellent services and they are more responsive and every one is working as a team and fantastic service from BorderBuddy. Thanks everyone from BorderBuddy.
keith D.
keith D.
19:30 13 Jul 22
Incredibly smooth and easy process once I handed the application process to BorderBuddy. They are patient, act promptly and respond in a timely manner....thanks for your help with our transition back to Canada
Shane W.
Shane W.
16:34 13 Jul 22
Cleared my personal watercraft in from the states for me. It all went perfectly. They made the process easy. I will certainly work with them again should I have the need.
Candice E.
Candice E.
20:06 12 Jul 22
Quick, efficient and very helpful. Was the best experience I have ever had with custom clearance. I was a new customer with them and they answered all my question and had everything in order for me right away. I would very highly recommend Border Buddy
Rob H.
Rob H.
13:45 12 Jul 22
These people were great to work with, very knowledgeable, curtious and helpful. I would recommend them anytime.
Alix M.
Alix M.
22:33 11 Jul 22
Excellent service for US and UK shipping to Canada. Fully appreciated!
Nigel R.
Nigel R.
22:18 11 Jul 22
Easy to set up. Good communication. Hassle free.
Janet&Jess V.
Janet&Jess V.
21:58 11 Jul 22
Seamless transaction. I was kept in the loop at all times and my horse made it across the border!
David S.
David S.
21:54 11 Jul 22
I had zero experience dealing with a broker of any kind. Most companies I contacted were not as helpful as BorderBuddy is. They help me get started from the beginning and the end of the process.
Hugh H.
Hugh H.
21:47 11 Jul 22
Great service and rates. No issues with Customs clearance. Proactive with follow up to ensure documents were in order.
Linda T.
Linda T.
20:05 11 Jul 22
Used this broker to import a new vehicle from Washington State. Provided all paperwork and instructions. Would recommend
Jaspal Singh R.
Jaspal Singh R.
18:30 11 Jul 22
Excellent Service all the time
Martin P.
Martin P.
05:16 10 Jul 22
Really great service at a very affordable price. Brokerage for importing a car cost me $220. Money well spent.
gerusa S.
gerusa S.
12:18 08 Jul 22
I was a bit nervous at the beginning process to get my dog from Portugal , but they stayed in touch with me. Many thanks to Jeff and Laura and the all people that make this happen
randy A.
randy A.
20:54 05 Jul 22
Top notch bunch. Eazy and fast to deal with.
sherri M.
sherri M.
17:13 05 Jul 22
Highly recommend Border Buddy. Our shipment was stuck at border for weeks because of backlog. Phoned Border Buddy and they had it shipped to me within a week. Impressive
Eckhard H.
Eckhard H.
15:08 05 Jul 22
Excellent support in a very complicated process!Thanks again Blair!!Al the best! Eckhard
Rukhsana H.
Rukhsana H.
19:39 04 Jul 22
Quick, Easy and friendly to deal with and good communication. Good Work
Killarney Mountain L.
Killarney Mountain L.
18:31 04 Jul 22
Easy process start to finish- quick and painless
Dennis T.
Dennis T.
16:12 30 Jun 22
Very friendly and prompt service.
Maureen W.
Maureen W.
15:12 30 Jun 22
Having BorderBuddy take care of our shipment was a sincere pleasure! Brady responded within less than an hour and had everything all put together by the next morning. He was pleasant to talk to and we didn't need to worry about anything at all! We would highly recommend BorderBuddy to anyone in need of customs brokerage services.Thanks again,Maureen
Giant P.
Giant P.
19:15 29 Jun 22
Easy to deal with and good communication.
Robert M.
Robert M.
18:06 28 Jun 22
I had to contact a custom broker to help me bring some furniture over the border. I called a few places, but they never called me back. BorderBuddy helped me right from the start and made the process very simple. I would highly recommend them 👍 RobMcD
Stirling R.
Stirling R.
15:50 28 Jun 22
The Border Buddy team were great and helped me coordinate everything I needed to import some furniture from Italy as well as understand what I needed to do once my parcel arrived and the steps I needed to take to get it released and pick it up.
Henry A.
Henry A.
22:09 27 Jun 22
Quick, Professional, Timely Communication.
Oluwafeyikemi O.
Oluwafeyikemi O.
21:23 27 Jun 22
Happy doing business with them
Derek L.
Derek L.
21:16 27 Jun 22
Asked them to help import my car and they were very fast and professional
Gustavo N.
Gustavo N.
20:20 27 Jun 22
Efficient on time reliable service
Rob C
Rob C
20:16 27 Jun 22
Always a smooth experience getting materials into Canada with Border Buddy
Steven K.
Steven K.
19:26 27 Jun 22
Friendly, efficient, reasonable cost.
Mike P.
Mike P.
19:07 27 Jun 22
An employee reached out to me few weeks back with a helpful suggestion to use the borderbuddy services so they can help with transporting and delivering my car parts / helping with duty fees and brokerage fees. I've been using them since! I highly recommend their services. You can email or call and speak to someone directly to help with your parcel!
Payam H.
Payam H.
19:05 27 Jun 22
Very easy. Great help at the border! Would recommend and use again.
Mark D.
Mark D.
18:35 27 Jun 22
A+ service! Border Buddy got us out of a VERY frustrating customs situation involving a $50,000 shipment. They were friendly and helpful the entire way, and took the reigns on coordinating brokerage documents for our tangled mess of a shipment. I cannot thank them enough!
Christopher S.
Christopher S.
13:12 23 Jun 22
We recently imported a medical device which needed to be "hand carried goods" versus using a carrier . Process with BorderBuddy was very efficient, fast and easy. Paperwork was perfect and they were very supportive with follow up questions. Importation was seamless.
Grout M.
Grout M.
03:11 21 Jun 22
Service was awesome, definitely would recommend your service to anyone
Miho B
Miho B
21:07 20 Jun 22
Smooth process including one click easy payment. Thank you!
Stephen L.
Stephen L.
18:44 17 Jun 22
Smooth process thanks to BorderBuddy. Highly recommended when importing a car.
Paul G.
Paul G.
17:34 17 Jun 22
THEY LOOKED AFTER THIS NON TECKNICAL PERSON ,,,,EXCELENT JOB.. THANK YOU
Richard L.
Richard L.
10:13 16 Jun 22
Fast. Efficient. Reasonably priced.
George B.
George B.
10:38 15 Jun 22
The team was amazing. We imported an expensive boat and trailer from Florida and it went without a hitch at the border. Great work Brady and Angie. i will be in touch for my next import
Tai D N.
Tai D N.
19:24 14 Jun 22
I needed to get custom clearance quick within the day and Justin Tran at Borderbuddy made that happened. Make the process so much easy, quick and convenient. I'm so happy. Thank you so much!
Endura F.
Endura F.
18:50 14 Jun 22
Impressed with their fast service. Solved my issue in less that 5 hours.Customer Service was excellent.Highly recommend 👍
moze S
moze S
03:53 14 Jun 22
Amazing service. Painless and straightforward. Got all the paperwork ready and didnt waste any time with email tag.
Gord G.
Gord G.
01:30 14 Jun 22
Just imported a 56 Chev truck from Maryland and it went smoothly, all the paperwork was completed and did not have any issues.
Colin M.
Colin M.
22:03 13 Jun 22
Super quick and responsive service. I ordered a large item from the US to be shipped to Canada and I didn't realise I needed a custom broker until my order arrived at the border. I contacted Border Buddy and my item was cleared within 24hrs. Awesome service.
Joey P.
Joey P.
18:52 10 Jun 22
easy to work with and very professionalthe agent at the border actually commented on how well organized the paper work was submitted for my boatwill definitely use them again
Johnnu H.
Johnnu H.
18:28 08 Jun 22
Simple, fast, affordable, what else could you want.
Harp S
Harp S
17:49 07 Jun 22
Good service and friendly staff.I am very pleased with my experience using "Border Buddy". The communication was timely, easy to understand, and made the whole process simple. I will be definitely utilizing their services again in the future! Thanks Border Buddy!
Miles H.
Miles H.
14:28 07 Jun 22
Excellent service, Fast and Friendly
Tim A.
Tim A.
14:18 07 Jun 22
BorderBuddy made sure I didn't have any problems getting a large hydraulic cylinder over the border. Thanks BorderBuddy!
Jean-françois T.
Jean-françois T.
07:37 07 Jun 22
I had a great first experience dealing with BorderBuddy as brokers to handle the Customs of a boat purchased in the US and crossing to Canada.The communication with Brady and Angie was impeccable and time response, always fast. No surprises, everything went as planned. I will definitely use BorderBuddy in the future and highly recommend them.
Julia T.
Julia T.
22:57 06 Jun 22
Super easy. I had never needed a customs broker so I imagined it to be a headache. It was very simple with BorderBuddy!
kenmick77
kenmick77
22:19 06 Jun 22
I had all kinds of issues with FedEx international freight shipping. My shipment sat at the border for 3 weeks. I called Brady at Border Buddy in the same day he had it moving and I received my order within 3 days (cross border).Thx Brady!
Danilo E.
Danilo E.
21:31 06 Jun 22
They were prompt in providing me with all the requirements and answered all the questions that I had to make the vehicle importation process a pleasant start to end experience . They are highly recommendedDanilo E.
Don G.
Don G.
20:28 06 Jun 22
Very friendly and helpful! Fast personal responses to even what I felt were my dumb questions. Prompt attention to getting paperwork to where it needed to be. Due to the Canadian Border Services belligerent and disgraceful way of treating me it will be my last car up through. However, BorderBuddy helped to make the American side of things a breeze. Thanks BorderBuddy folk, much appreciated!
Andre L.
Andre L.
19:42 06 Jun 22
EXCELLENT, PROFESSIONAL SERVICE. GOT OUR PARTS THROUGH CANADIAN BORDER WITH EASE. I WOULD HIGHLY RECOMMEND FOR ANY CUSTOMS SERVICES.
Jeff V
Jeff V
18:13 06 Jun 22
Quick and efficient service
gordburns7
gordburns7
03:52 06 Jun 22
Recent shipment from Sweden to Quebec. Transaction was seamless. Thank-you Border Buddy!
Lourdes G.
Lourdes G.
20:52 01 Jun 22
We love BorderBuddy! They always take care of our needs in time and expediously.
Placements R.
Placements R.
20:27 31 May 22
Amazing service. Thank you for taking care of my import from Florida to Canada
prabh B.
prabh B.
06:20 31 May 22
I called border buddy for my company Nexgen tents to clear my custom for my tents they were very easy and everything went really good and very noce customer service.
Chelsea T.
Chelsea T.
22:57 30 May 22
Cherie was great to work with and walked us through the process. Justin went above and beyond to help us try to get information from the logistics company that was not provided. Big thank you!
Dan P.
Dan P.
22:31 30 May 22
The team at BorderBuddy has been most helpful and they have facilitated the smooth entry of our shipments from the US on multiple occasions.
mrl s
mrl s
20:24 30 May 22
Great customer service!
M G.
M G.
18:29 26 May 22
Cherie was very helpful in answering my initial questions, and ultimately made my US purchase delivery seamless.
Keith M.
Keith M.
01:44 24 May 22
BorderBuddy made importing super easy and efficient. Will be using them in the future. Would highly recommend.
jerry R.
jerry R.
01:25 24 May 22
Helped shepherd a tec challenged old timer through a difficult process.Thanks
Pina A.
Pina A.
11:28 20 May 22
Great working with them!
Barry Red I.
Barry Red I.
15:17 18 May 22
From the original call up to crossing the border they were great. Always in contact and did a very quick responsive job.Very well done. Thanks and will be using you in the future.
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