Canadian eCommerce Imports

A better alternative to Canadian CLVS

Faster clearance. Lower total cost. Full transparency. Built for compliance.

BorderBuddy’s Canadian eCommerce Imports solution is a cross-border parcel clearance program designed for high-volume eCommerce, complex commodity mixes, and increasing regulatory oversight.

As a customs broker and clearance program operator, BorderBuddy helps packages clear and release quickly, predictably, and with full visibility. We work with your nominated freight forwarders, carriers, and Canadian sortation and last-mile partners to reduce clearance friction and eliminate wasted steps.

The program minimizes dwell time, unnecessary handling, and costly bonded transfers so parcels move directly into Canadian delivery networks with speed and control.

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Who is this solution for?

BorderBuddy's Canadian eCommerce imports program serves two primary audiences in the cross-border ecosystem:

eCommerce shippers & platforms

Built for organizations shipping parcels into Canada at scale:

  • Retailers and DTC brands
  • Marketplaces
  • Commerce platforms
  • Social commerce and subscription models

Freight & logistics providers

Designed for cross-border operators supporting pacel flows

  • Freight forwarders and 3PLs
  • Consolidators and aggregators
  • Sortation and last-mile partners
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The Challenge with CLVS

CLVS was not built for today's parcel volumes or modern catalog complexity. Common limitations include:

  • Rigid importer/payment structures
  • Limited tracking and exception visibility
  • Restrictive commodity rules
  • Manual bottlenecks at scale
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BorderBuddy's solution

BorderBuddy's Canadian eCommerce Imports program is built around four fundamental outcomes:

1. Faster clearance

Pre-arrival and in-transit compliance screening prepares shipments before they reach the border or airport. Structured data, classification, and regulatory checks reduce friction at arrival and support a rapid, predictable clearance process.

Performance: 99.8% of packages clear customs within 2 hours of aircraft landing or truck arrival at the border.

2. Fewer Holds and Faster Resolutions

Strong upstream compliance resolves issues before they become border delays. Documentation, classification, valuation logic, and admissibility are validated in advance, which reduces inspection triggers and exception cycles.

Performance: 99.9% of held shipments are resolved and released within 24 hours.

3. Minimal Dwell Time

Clearance speed only matters when physical movement keeps pace. Operations run 24/7, aligning brokerage, bonded handling, and warehouse activity so freight does not wait on shift changes, weekdays, or manual handoffs. Freight moves to sortation or last-mile injection points during evenings and weekends, not only during business hours.

Result: clearance and physical flow move in sync, cutting unnecessary dwell.

4. Lower total cost

Reducing friction improves speed while removing cost from the system. The program eliminates:

  • Unnecessary handling steps
  • Exception loops and re-work
  • Unnecessary linehaul and transfers
  • Unnecessary bonded transport distance (miles/km)
  • Delayed injection into Canadian delivery networks
Result: packages clear faster, move with fewer touches, and enter delivery networks at a lower total operating cost.
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Two operating models to fit your business

We support two primary models depending on your business structure, risk posture, and program needs. Let's dive into each one.

Model 1: B2B2C model (high-volume eCommerce clearance program)

Designed for marketplaces, aggregators, and major shippers moving large daily parcel volumes into Canada.

With this model, parcels clear under

  • A single Commercial Importer of Record
  • A single CARM account
  • A single Canadian business number
  • Centralized compliance governance

Built to support Canadian PGAs

This is a commercial clearance model designed to support Canadian regulated goods when proper documentation is in place.

Structured data and automated screening allow PGA-controlled products to move compliantly at scale, including goods regulated by:

  • Health Canada
  • Canadian Food Inspection Agency
  • Transport Canada
  • Natural Resources Canada

Unlike CLVS, Courier Low Value Shipment Program was built mainly for low-risk parcel traffic. This program is a commercial model, built for:

  • Broader product catalogs
  • Regulated commodities
  • Structured compliance
  • Aggregate commercial declarations
Result: more products move compliantly, with fewer exceptions and fewer surprises.

Pay duties & taxes directly to CBSA (Reduce Total Cost)

This option is available to both resident and non-resident importers (NRIs) with their own Canadian business number (BN) and CARM Client Portal account.

Where applicable, duties and taxes can be paid directly to CBSA, reducing the total cost of ownership by minimizing duty disbursement and advancement fees, as well as other unnecessary financing overhead.

Key outcomes of model 1:

  • Lowest cost per package at scale
  • Fastest clearance outcomes for high-volume programs
  • Works for dutiable catalogs (US/MX to CA and RoW to CA)
  • Supports Canadian PGAs
  • Real time customs clearance status updates at the package level
  • Commercial-grade structure (single IOR / CARM / BN)
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Model 2: B2C (parcel level clearance program)

Built for DTC and platform flows where the end consumer is intended to be the importer, while still operating at commercial scale.

Designed for dutiable goods under a B2C declared-value model

This is not a "low value only" workaround. It is intended for DTC programs where:

  • The purchase price is the declared value
  • Duties & taxes apply when shipments exceed de minimis thresholds
  • Compliance and automation are required to support scale

Rapid clearance + reduced dwell time = faster transit times

This program is designed to improve parcel velocity by reducing bonded dwell, minimizing transfers, and accelerating injection into Canadian delivery networks.

Lower total cost

Lowering costs goes beyond brokerage fees. It’s about reducing the overall cost of operating the entire import program. This model helps do that through:

  • Fewer manual touches
  • Fewer escalations/customer service tickets
  • Fewer delayed packages
  • Fewer exception costs
  • Fewer expensive transport moves
  • Fewer lost and damaged packages

Key outcomes of model 2:

  • B2C consumer-import structured clearance model (proper DTC support)
  • High-volume automation and repeatable outcomes
  • Faster clearance and reduced dwell time
  • Lower handling and exception churn
  • Real time customs clearance status updates at the package level
  • Compliance-forward program structure designed for long-term durability
  • Scales cleanly from MAWB intake to package-level processing
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Designed for modern eCommerce imports

The program is designed for fully compliant eCommerce imports where duties and taxes are anticipated. Freight is declared and cleared as a commercial shipment at its total aggregate value, supporting proper valuation, regulatory transparency, and scalable operations.

U.S. / Mexico to Canada:

Rest-of-World to Canada

Because of these thresholds, most shipments in real-world eCommerce are dutiable, including:

  • U.S. / Mexico to Canada flows where orders exceed CAD $40 / $150
  • Rest-of-World to Canada flows where nearly everything exceeds CAD $20

Bottom line: This is a commercial-grade import program for dutiable eCommerce, built for scale, compliance, and transparency.

Technology and Process Optimization

BorderBuddy’s Canadian eCommerce Imports program is backed by in-house technology built for high-volume clearance. AI models trained on real eCommerce shipment data improve consistency, flag risks early, and keep freight moving within strong compliance controls.

HS classification and pre-arrival compliance checks help manage large, changing catalogs and reduce border holds. For regulated goods, PGA workflows support document validation when paperwork is in place. A centralized document system keeps records organized and audit-ready.

Direct integration with CBSA enables structured data submission and real-time status updates, keeping clearance aligned with physical freight movement. Standardized data and automated exception handling reduce manual work and help the operation scale smoothly.

Result: better consistency, fewer delays, and a clearance process built for modern eCommerce volumes.

Case studies

Transforming Import Operations for a Chinese Marketplace

Streamlining Cross-Border Shipping for Alain Dupetit

For more information and personalized assistance, contact BorderBuddy today.

By understanding the requirements and processes involved in becoming a Non-Resident Importer, you can effectively expand your business into the U.S. market. BorderBuddy is here to help you every step of the way.

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FAQ

Answers to all
your queries

Is this only for marketplaces?

No. The program supports marketplaces, DTC shippers, platforms, aggregators, and freight/logistics operators.

Do you support both B2C and B2B2C?

Yes, we support both models depending on program needs.

Do we need to change our delivery network?

Not necessarily. The solution is designed to inject efficiently into your preferred Canadian sortation and last-mile delivery providers.

Can freight forwarders use this solution?

Yes, the program supports multiple engagement models and is designed to work with forwarder-led routing and operational structures.

Can you support high volume?

Yes,  this solution was designed from the start for scale, automation, and repeatability.

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